We process personal data exclusively on the basis of the legal provisions. These include the EU General Data Protection Regulation, the Data Protection Act 2000, the Data Protection Amendment Act 2018 and the Telecommunications Act 2003. These legal bases serve the right to the protection of personal data. We protect all personal data on the basis of these legal provisions and keep them safe.
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Purpose limitation, legal basis, storage period and data recipient
The personal data collected is used to fulfill the contract, as well as to offset and assert contractual claims, for advertising purposes, for customer service purposes, as well as for general project processing, the joint development of products and projects, and for all other purposes that are required for various collaborations , needed. The data is collected, stored, processed and used for this purpose.
The legal bases for the processing of your personal data are legitimate interests, the fulfillment of our legal or contractual obligations, your consent or the performance of a contract. Failure to provide the data can have different consequences.
If necessary, we process your personal data for the duration of the entire business relationship (from the initiation to the processing to the termination of a contract) and beyond that in accordance with the statutory storage and documentation obligations, which result, among other things, from various legal bases such as the German Commercial Code (UGB) and the Federal Fiscal Code (BAO) and until the end of any legal dispute or ongoing warranty and guarantee periods.
As part of the operation of our websites, apps and platforms, we engage software service companies (including for hosting and backing up websites and/or web content, for storing and backing up data in databases, for storing and backing up e- e-mails, etc.), which may gain access to your personal data in the course of their activities, provided they need the data to perform their respective services. They have committed themselves to us to comply with the applicable data protection regulations. Order processing contracts have been concluded in accordance with Art. 28 GDPR.
Depending on the type, scope and other details of the cooperation, it may happen that your personal data such as your name , your professional position and/or your contact details (e-mail addresses, telephone numbers, addresses, …) are also passed on to third parties be passed on. Data is only passed on to third parties in accordance with the applicable legal basis.
Contact by e-mail, via the contact form or by other means
The information you provide to us when you contact us, which is possible in a variety of ways (e.g. by e-mail, via a contact form or in another way), including personal data, will be stored and processed by us to process your request. We cannot process your inquiries without this data. We delete the requests if they are no longer necessary and will not process them without your consent.
Data processing takes place on the basis of the legal provisions of Section 96 (3) TKG and Article 6 (1) (a) GDPR (consent).
When you visit our website, your IP address, the beginning and end of the session are recorded for the duration of this session. This is due to technical reasons and thus represents a legitimate interest according to Art. 6 Para. 1 lit. f GDPR. Unless otherwise regulated, this data will not be processed by us.
We commission processors to store the data (e.g. on the mail server, …). They have committed themselves to us to comply with the applicable data protection regulations. An order processing agreement was concluded in accordance with Art. 28 GDPR.
Purchasing, orders and deliveries
In the case of various orders, enquiries, deliveries and other purchases, all of the necessary personal data is stored by us for the purpose of contract processing (including your name , your address , your contact information ,…). The data you provide is required to fulfill the contract or to carry out pre-contractual measures. Without this data we cannot conclude the contract with you.
The various personal data are transmitted to the processing bank or payment service provider for the purpose of debiting the purchase price (if direct debit, transfer using an automated online payment system such as Paypal or Sofortüberweisung, or another form of automated payment – conventional online transfers, which are carried out and commissioned entirely by the buyer are excluded here – it is agreed) to the transport company or shipping company commissioned by us for the purpose of delivering the goods and to our tax consultant for the purpose of fulfilling our tax obligations.
Data processing takes place on the basis of the legal provisions of Section 96 (3) TKG and Art. 6 GDPR (in particular consent and/or the need to fulfill the contract).
We maintain online presences within social networks and platforms in order to be able to communicate with the customers, interested parties and users active there and to be able to inform them about our services there. When calling up the respective networks and platforms, the terms and conditions and data processing guidelines of their respective operators apply.
Unless otherwise stated in our data protection declaration, we process user data if they communicate with us within social networks and platforms, e.g. write posts on our online presence or send us messages.
Consent and Right of Withdrawal
If your consent is required for the processing of your data, we will only process it after your express consent.
In principle, we do not process any data of minors and are not authorized to do so. By submitting your consent, you confirm that you have reached the age of 14 or that you have the consent of your legal representative.
You can revoke your consent at any time by contacting us. In such a case, the data previously stored about you will be anonymized and subsequently only used for statistical purposes without personal reference. The revocation of the consent does not affect the lawfulness of the processing carried out on the basis of the consent up to the point of revocation.
The person responsible for data protection uses technical and organizational security measures to protect the stored personal data against accidental or intentional manipulation, loss or destruction and against access by unauthorized persons. Our security measures are continuously improved in line with technical progress.
Google is certified under the Privacy Shield Agreement and thus offers a guarantee to comply with European data protection law ( https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active ).
Google will use this information on our behalf to evaluate the use of our online offer by users, to compile reports on the activities within this online offer and to provide us with other services related to the use of this online offer and internet usage. Pseudonymous user profiles can be created from the processed data.
We only use Google Analytics with activated IP anonymization. This means that the IP address of the user is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there.
The IP address transmitted by the user’s browser is not merged with other Google data. Users can prevent the storage of cookies by setting their browser software accordingly; In addition, users can prevent the data generated by the cookie and related to their use of the online offer from being collected and processed by Google by downloading and installing the browser plug-in available under the following link: https://tools .google.com/dlpage/gaoptout?hl=de .
You can find more information on data use by Google, setting and objection options in Google’s data protection declaration ( https://policies.google.com/technologies/ads ) and in the settings for the display of advertisements by Google ( https:// adssettings.google.com/authenticated ).
You have the right to information from the person responsible regarding the personal data concerned at any time. If there is no statutory storage obligation, you have the right to delete this data and to object to the processing. You also have the right to correct the data and to restrict processing, to data transferability and to lodge a complaint with the Austrian data protection authority (Wickenburggasse 8-10, 1080 Vienna, e-mail: firstname.lastname@example.org).
Please contact us regarding your rights.
Graz, December 28th, 2020